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FREQUENTLY ASKED QUESTIONS
Please make sure your shipping address and phone number are entered correctly during checkout to avoid delays in delivery or failed delivery attempts.
Ready-to-ship items are typically delivered within 3–5 business days, while made-to-order items may require approximately 10–14 business days for production and delivery.
Customers should expect a confirmation or courier call within 2–5 business days after placing the order. The courier will attempt delivery up to 3 times before the order is marked as returned.
Please inspect your order upon delivery and contact us immediately if you receive a damaged, defective, or incorrect item so we can assist you as quickly as possible.
CONTACT US
Email: info@havenrootseg.com
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